Enactor in Mexico: on the ground, in the moment

There’s a rhythm to Mexico’s retail streets that’s impossible to ignore. From the bustling avenues of Mexico City to the emerging shopping hubs beyond, retailers are innovating at pace – opening new stores, expanding digital channels, and reimagining customer experiences. In fact, 3,000 new stores are expected to open in 2026, while online and catalog sales have surged over 50% in 2025.

Over the past few months, our team has been on the ground, soaking it all in. Peter Rush, Enactor’s Head of Presales & Omni-Channel Systems; Cristina Woodcock, Senior Customer Success Manager; Chris Metcalf, Head of Professional Services; and Ken Bundy, Americas Solution Delivery Leader, have been meeting retailers, customers and prospective partners, exploring challenges, sharing insights, and seeing first-hand how technology can adapt to each retailer’s vision.

It’s clear that Mexico is not just growing – it’s evolving boldly. Leading department-store groups are posting double-digit revenue growth and seeing e-commerce gains of 25-30% year-on-year, proof that flexibility, innovation, and customer-centricity are driving results. For Heads of Retail and CIOs, this is both a moment of opportunity and a call for thoughtful strategy: expansion alone is not enough; retailers must balance scale with agility, physical presence with digital reach.

What excites us most is being part of this conversation. From lively brainstorming sessions to walking the floors of Mexico City’s flagship stores, we’ve witnessed retailers thinking big – and we’ve seen how Enactor’s flexible, future-ready technology blueprints can help turn ambition into action.

As we look ahead, one thing is certain: Mexico’s retail market is alive, dynamic, and full of possibility. For retailers ready to embrace both growth and innovation, it’s a market where strategy, insight, and technology meet – and where the right blueprint can make all the difference.