Enactor Order Management System
Order anywhere, fulfil anywhere
Order Anywhere, Fulfil from Anywhere (OAFA) is a transformational approach to commerce that enhances operational efficiencies whilst redefining customer engagement. The unified OAFA approach places the Customers central to commerce and provides a best-in-class service increasing customer satisfaction, loyalty, choice and conversion.
![oms_logo](https://enactor.co/wp-content/uploads/2024/01/oms_logo.png)
What is Enactor OMS
Order
Management
Establish a single source of truth on
orders across all channels.
Inventory
Management
Get a real-time single view of inventory with unprecedented visualisation
and control over your stock across channels and locations.
Order Orchestration
Reporting & BI
Orchestrate orders utilising inventory
across diverse channels and locations.
![enactor-oms-hierarchy-mobile](https://enactor.co/wp-content/uploads/2024/01/enactor-oms-hierarchy-mobile.png)
![distribute-omnichannel-ico](https://enactor.co/wp-content/uploads/2023/12/distribute-omnichannel-ico.png)
Full Omnichannel Distributed Omnichannel Order Management
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Treat inventory as a single pool
On our single platform, inventory can be managed as a single pool, regardless of its physical location. Goods can be in store, in a DC or even in transit. They can be made available to any channel and any customer.
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Cloud-based & scalable
Enable a single view and operations of Orders in a Cloud environment that can scale as business activity grows. You deploy our Order containers in our Cloud or yours.
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Optimise inventory use
Enables the ability to have total control of how an order is to be fulfilled, no matter how complex the customer journey and order process is.
![enactor-oms-screen-1](https://enactor.co/wp-content/uploads/2023/12/enactor-oms-screen-1.png)
![enactor-oms-screen-2](https://enactor.co/wp-content/uploads/2023/12/enactor-oms-screen-2.png)
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Stores become your greatest asset again
Stores can now be a key part of your Omnichannel strategy as well as a critical part of your online operations. When you can use store stock in the orders journey, they can become your greatest asset once again.
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Flexible & API-driven
As an algorithm and API-based single platform, it is an engine that enables retailers to allow the customer to easily order from wherever, however and to anywhere they want.
![Tick mark Tick mark](https://enactor.co/wp-content/uploads/2023/12/Group-325.png)
Automate ALL Journeys
Simplify and automate the process of ordering regardless of what journey the customer takes. We provide processes for Click & Collect & Curbside Pick-up out of the box.
![oms-customer-journey-ico](https://enactor.co/wp-content/uploads/2023/12/oms-customer-journey-ico.png)
provides all customer Journeys
Finally merge the physical and the digital and turn stores in to your greatest asset once again.
![oms-top-left](https://enactor.co/wp-content/uploads/2023/12/oms-top-left.png)
Where ever the
customer buys
Over the phone
Smartphone
In store kiosk
Instore Mobile POS
Online
![oms-top-right](https://enactor.co/wp-content/uploads/2023/12/oms-top-right.png)
Warehouse
Distributed centre
store stock
Straight from supplier
straight from factory
Wherever the
stock comes
from
![oms_1](https://enactor.co/wp-content/uploads/2024/01/oms_1.png)
Wherever
it is paid
from
Upfront card transaction
Split Paymnet
Upon Fulfilment
Upon confirmation
With Deposit
![oms-bottom-left](https://enactor.co/wp-content/uploads/2023/12/oms-bottom-left.png)
Where ever the customer buys
Delivered to home
Delivered to work
Collected in store
Picked-up point
To nearby store
![oms-bottom-right](https://enactor.co/wp-content/uploads/2023/12/oms-bottom-right.png)
![omg-diagram-mobile](https://enactor.co/wp-content/uploads/2023/12/omg-diagram-mobile.png)
![integrated-hub-ico](https://enactor.co/wp-content/uploads/2023/12/integrated-hub-ico.png)
Integrated Hub
between all back-end
and Fulfillment systems
![live-warehouse-ico](https://enactor.co/wp-content/uploads/2023/12/live-warehouse-ico.png)
Allows retailers to
leverage store stock
live warehouse
Technology
Business Process Engine
Orchestrate long-running business processes with our execution engine. This engine acts as the glue between different systems and human tasks.
![oms-technology-1](https://enactor.co/wp-content/uploads/2023/12/oms-technology-1.png)
Low-code toolkit
Make changes to current process or create new ones using reusable components and a drag & drop set of utilities.
![oms-technology-2](https://enactor.co/wp-content/uploads/2023/12/oms-technology-2.png)
A Rich set of APIs
Enactor exposes a rich set of APIs for orders, inventory and other domains. This includes REST APIs, cloud messaging and message queues.
![oms-technology-3](https://enactor.co/wp-content/uploads/2023/12/oms-technology-3.png)
What it Delivers
![oms-deliver-1](https://enactor.co/wp-content/uploads/2023/12/oms-deliver-1.png)
Unifying all channels
and inventory
Single Ordering Engine for All Channels and customer Journeys.
Particularly Powerful for Retailers with Stores treating all Stock as a single Pool of Inventory.
Sales Conversion
Facilitates cutting edge functionality for fulfillment – such as ship from Store.
Boosts conversion rates of
Browsing
Wishlist
Baskets
Orders
In-Store Applications for Bespoke Ordering Journeys and Processes.
![oms-deliver-2](https://enactor.co/wp-content/uploads/2023/12/oms-deliver-2.png)
![aws-azure](https://enactor.co/wp-content/uploads/2023/12/aws-azure.png)
Flexible
Highly Configurable at every level using Configuration and Building Tools.
Fully Microservices Built and Cloud Ready in AWS or Azure.
Manipulate algorithms to quickly shift the business model.