Customer Story
Enactor deploys Next-Generation POS at The Works
We are excited to announce a major milestone of The Works’ Enactor POS rollout. Enactor has been deployed in 526 The Works stores, just in time for the school holiday peak in July. This rollout so far spans The Works’ extensive network of stores across the United Kingdom.
Key highlights
- To date there are now approximately 900 POS installations completed.
- The rapid pace of the rollout by The Works Team has been impressive.
- Our feature-rich Next-Generation POS is being actively used by The Works towards the centralised management of promotions across all stores.
- This rollout has demonstrated the efficiency, dedicated and hardwork from both parties.
Collaboration and effort
The success of this rollout is testament to the strong collaboration and seamless teamwork between The Works and Enactor. Both teams engaged in meticulous planning and execution, ensuring that each phase was carried out smoothly and ahead of schedule. This joint effort was crucial in achieving this significant milestone.
What are the key features of Enactor POS?
The Enactor Next-Generation POS brings several advanced features designed to enhance the operational efficiency and customer experience at The Works. How?
Enactor Pay
Streamlined transactions have significantly improved efficiency at The Works, reducing waiting times during peak hours. The Enactor Payment Engine offers integrated digital wallets and various payment options along with making the checkout process faster and more secure, enhancing customer satisfaction.
Promotions Engine
The robust promotions engine has allowed The Works to deploy targeted marketing strategies like the “Back to School” campaign. This feature enables dynamic creation and management of promotions, driving customer engagement by offering attractive discounts.
Ease of Adaptation
The intuitive and user-friendly Enactor POS system facilitated a smooth transition for The Works’ staff. Employees quickly adapted to the new system, ensuring operational continuity and maintaining productivity levels during the rollout phase.
Configurability
The highly configurable centralised Enactor Estate Manager allowed The Works to tailor the solution to their specific needs. This flexibility ensured that each store could adjust the system to fit unique operational requirements, enhancing overall efficiency and effectiveness.
What’s to come next?
We’re working on a detailed case study that will highlight the behind-the-scenes aspects of how The Works and Enactor achieved this milestone, the challenges and how we addressed them. Stay tuned!
