Project Leadership & Methodology

• Lead and manage projects through the entire software development lifecycle
• Facilitate discovery activities while developing multi-level planning capabilities
• Continuously improve approaches to delivery based on stakeholder feedback and changing requirements
• Demonstrate adaptability across agile, waterfall, and traditional project management methodologies
• Apply appropriate frameworks and methodologies based on specific project requirements and organizational needs whilst meeting targets and outcomes

Technical Expertise

Planning & Execution

• Develop and maintain detailed roadmaps, plans and resource utilised strategies

• Collaborate effectively with cross-functional teams, including engineering, product, design, and leadership
• Define, track, and report on key performance indicators and project metrics
• Manage budgets with emphasis on cost-effectiveness and resource optimization
• Implement robust risk and dependency management processes

Quality Assurance & Risk Management

• Implement robust quality gates and release criteria to ensure consistent product quality.
• Lead root cause analysis and continuous improvement initiatives based on production incidents and quality metrics.
• Establish risk-based testing approaches that optimize quality efforts based on business impact and technical complexity.
• Drive quality retrospectives and learning sessions to continuously improve engineering practices.
• Ensure compliance with industry standards and regulatory requirements relevant to our products.

Governance & Communication

• Establish appropriate governance frameworks and reporting mechanisms

• Create and maintain comprehensive repositories for documentation and artifacts
• Manage key stakeholder relationships and expectations
• Coordinate clear communication between technical teams and business stakeholders
• Provide mentorship to junior project managers and team members

Experience

• Minimum 12+ years of professional experience in technical project management.

• Proven track record of successfully delivering software projects in a product environment preferably in Retail.
• Experience managing projects with SME projects ranging in team size 15 – 30 people.
• Demonstrated ability to manage complex, multi-team software development initiatives.
• Working in a faced paced environment and the ability to adapt and replan based on the changes.

Technical Skills

• Advanced understanding of software development lifecycle (SDLC)

• Proficiency in project management methodologies:

o Agile

o Waterfall

o Hybrid methodologies

• Expert-level knowledge of project management tools:

o JIRA

o Confluence

o Google workspace

• Strong understanding of software architecture and development processes end to end.

Soft Skills

• Exceptional leadership and team management capabilities.
• Outstanding communication skills (verbal and written).
• Strategic thinking and problem-solving abilities.
• Adaptability and resilience in fast-paced environments.
• Conflict resolution and negotiation expertise.
• Curiosity to research / learn what you don’t understand in order to be able to deliver your project .

Educational Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.

Desirable

• Qualifications in program, project and agile methodologies

• Exposure to program and scaled delivery is a plus