Technical Delivery Manager


About Enactor

Enactor is a successful and growing software company providing enterprise systems to leading retailers world-wide. Enactor systems drive the in-store, mobile and online channels that make up a modern retail organisation.

Our head office is in Hertford, UK and we have offices in Colombo and Galle with about 120 staff, most of whom are highly technical IT professionals.

We are growing and plan to open an office in Kandy this year. With the expansion of our team in Sri Lanka we are looking for Technical Delivery Managers for our Kandy, Galle and Colombo Offices. This is your opportunity to live, work and earn in GBP!

About Profile

As a Technical Delivery Manager, you will be responsible for the delivery of Enactor software systems to Tier 1 and 2 clients in the retail sector and key roadmap product releases. You will be based in Colombo and work with the Project Managers in UK and USA and, where necessary, liaise directly with the customers. The role will require you to have an in-depth understanding of the requirements and scope and to be a significant contributor to the requirement discovery process and workshops. You will coordinate with project managers and customers, develop software delivery plans and provide leadership to Enactor development teams to ensure their successful and timely delivery.

Qualification & Experience

A recognised B.Sc. degree in Computer Science, Information Technology or Mathematics or an equivalent qualification 7+ years of relevant Project/Delivery Management experience working with development teams to deliver complex software using Agile methodologies in a Project Manager, Delivery Manager or Scrum Master capacity

  • A good understanding of software design and architecture
  • First-hand experience in Requirements Discovery and Analysis, working with multi-disciplinary teams
  • Effective leadership, teamwork and inter-personal skills, with both technical and non-technical people.
  • Ability to stay focused, goal driven and provide leadership through stressful and high-pressure situations
  • A broad spectrum of Project Management skills
  • Strong skills in project management & issue tracking tools (e.g. JIRA, Confluence)
  • Excellent communication, presentation and negotiation skills
  • Professional Project Management qualifications/ certifications are desirable
  • Domain expertise in the retail sector is highly desired


The key responsibility is to coordinate and provide project leadership to the various processes involved in the delivery of complex and critical software systems. Other responsibilities include:

Enactor Product Expertise

Develop and in-depth understanding of Enactor Products & design principles so that only high quality BRDs and Functional Specifications are accepted for development. Provide technical leadership to the Gap and Requirements analysis workshop process in order to produce quality Functional Specifications

Technical Architecture

Develop an awareness of Enactor architecture and coordinate interaction between Technical Architects, Development Managers/Leads, Customers and third parties in order to produce good quality Technical Specifications

Configuration, Development and Delivery Plan

Produce, own and execute the plan effectively. Own the project’s bug lists and change requests

Testing and QA

Specify the testing scope, review test scripts and work with the Test Manager or Test Leads. Review the results and schedule bug fixes. Work with the customer to assist them with their QA and UAT

Quotes and Estimates

Produce quotes and estimates for project work and change requests

Apply Now

If you are passionate about marketing and have the skills to excel in this role, we would love to hear from you! Please submit your resume and any relevant portfolio materials demonstrating your past work in digital marketing to . Do mention the Job title as the subject line