POS applications that have been merged into larger technology companies are at risk of having their support sunset by these companies as new technologies emerge.Unfortunately this will leave retail and hospitality companies with a bit of a conundrum – how do you replace the POS without having to start all over again, and at the same time remain competitive? .Normally this would lead to a “rip and replace” strategy that would involve complex integration points and take many months to achieve, while the organisation could be losing customers to competitors that are easier to do business with. .
An improved approach is to use a “bridge application” that connects a new, modern POS application to your central ERP, requiring much less complex integration. As new POS applications feature many innovative features, such as click and collect, order and collect anywhere and converting wish lists to baskets, these would traditionally require a lot of integration into various applications in order to work. .
Using a POS bridge however means that the new POS application can connect to the bridge, and the bridge to the ERP. The information flows between the bridge and the ERP, and allows the business to leverage the new POS functions quickly and easily. .
This then opens up the opportunity for a longer term transition of integrating the new POS system, focusing on initiatives you know your customers want. A micro services based POS application that allows new services to be added quickly without lots of hard wiring keeps the organisation competitive over the long term. .
Are you a Retail J user? .
The Retail J bridge from Enactor solves all of these challenges, you can uncover more information here:
FIND OUT MORE