Customer Story
New Look and Enactor deploy major rollout
New Look, a leading fashion Retailer with 391 stores globally, is celebrated for its stylish, affordable collections and a strong commitment to customer satisfaction. With a reputation as one of the UK’s most beloved fashion brands, New Look continues to improve its operations to enhance the shopping experience. Enactor is proud to partner with such a forward-thinking Retailer, supporting their ambitious goals and setting the stage for an exciting future.
Celebrating a milestone in partnership
We’re pleased to share that New Look, our valued customer, is close to completing their rollout of 325 stores with Enactor’s Next-Generation POS – an incredible 96% completed so far.
What is the Enactor Next-Generation POS?
Enactor’s Next-Generation POS represents Unified Commerce in action. It is fully offline resilient, cloud-native, platform-agnostic and can be deployed across all platforms from a single codebase. It offers Retailers, like New Look, a product that is omnichannel at its core and adaptable to their unique business needs with features like endless aisle, real-time inventory, gift cards, loyalty, cash management and more.
All of this is based on Next-Generation architecture and can be extended with our Toolkit, which is built with a reusable, flow-based, low-code architecture; making the heavy lifting not so heavy for Retailers.
Addressing New Look’s challenges
As a Retailer that prioritises customer satisfaction and operational efficiency, New Look sought a solution that would not only meet their current needs but also position them for the future.
Ensuring system stability:
Stability was crucial for New Look, and Enactor provided a reliable platform that delivered consistent performance across all locations.
Offline resilience
Enactor’s offline resilient POS ensured that New Look could continue processing transactions even without internet connectivity, minimising any disruption to their sales.
Modern core for adaptability:
New Look needed a modern, adaptable platform. Enactor’s POS is built to be flexible, ensuring easy integration with future technologies and updates.
Enactor On Demand:
New Look uses Enactor On Demand, enabling them to quickly implement new features and updates as needed to stay competitive.
Futureproof MACH architecture:
Enactor’s MACH (Microservices, API-first, Cloud-native, Headless) architecture gave New Look the flexibility to scale and optimise their operations without compromising performance.
What’s in store for Enactor and New Look?
Together, Enactor and New Look are shaping the future of retail, combining future-proof tech with a commitment to excellence. We congratulate New Look on their achievements and look forward to continuing this exciting journey together.
