Blog
What are the stats & trends for black Friday?
NRF reported that the Thanksgiving weekend attracted 190 million shoppers, an increase of 14% over last year. The biggest spenders were 25-34 year olds, who have high expectations of digital convenience connected to the instore experience.
Online shopping only just topped out in store, 142 million and 124 million respectively, with just over 70 million doing both, so that connected journey is incredibly important.
In terms of what convinced people to spend, the ability to facilitate click and collect was up by 15% compared to last year and mobile devices were used by 75% of buyers doing research, up from 66% last year.
Department stores were the biggest destination for shoppers, representing 50%, with clothing just behind at 36%.
Aside from the actual numbers, what’s useful to take away from this is that online and offline are merging more than ever, and flexibility of device – and seeing that through to purchase – is a big influencer in purchase decisions.
How does Enactor help Retailers bust queues?
Long queues are one of the most common pain points for both Retailers and customers alike. Customers expect seamless and efficient shopping experiences, and long wait times at checkout can lead to frustration, abandoned purchases, and even loss of customer loyalty. For Retailers, managing queues efficiently is not only key to customer satisfaction but also to optimising operational efficiency.
Enactor welcomes Ctac as a systems integration partner in the Benelux region
Enactor is delighted to announce a strategic partnership with Ctac, a leading IT service provider in the Benelux region. This collaboration marks a significant step forward in Enactor’s mission to support retailers across various industries with our flexible and scalable retail technology solution.
What do Retailers get with Enactor’s Q3 release?
Stay ahead of the game with Enactor’s Q3 2024 release, featuring a series of updates and new functionalities designed to further enhance our industry-leading solutions. From streamlined workflows to the latest in omnichannel retailing, learn how Enactor is driving innovation for Retailers worldwide.
