The Retail Software Systems Industry Report 2022 – 2023

The Platform for a New Era

Retailers are operating in an increasingly complex environment where the advances in technology are contributing to a new ‘phygital’ world.

Businesses are taking advantage of the reliability and scalability of cloud solutions to drive customer success but what if they want to innovate even quicker, have control over their digital destiny and be able to deliver new features and functionality to market wherever and whenever they want?

Our latest research reveals future trends and winning opportunities including:

  • What does a future proof retail business look like in the new era?
  • Saas verses Independence – or can you have both?
  • Trends in Next Generation store applications
  • The emergence of API integration and headless commerce
  • The importance of MACH and reusable components

Inform your future digital retail strategy and download the full report

Our latest research reveals future trends and winning opportunities including:

  •  What does a future proof retail business look like in the new era?
  •  Saas verses Independence – or can you have both?
  •  Trends in Next Generation store applications
  •  The emergence of API integration and headless commerce
  •  The importance of MACH and reusable components

Julius Carrell

Head of Enterprise Sales

I’m really excited to see the start of more long term thinking and strategic planning from retailers looking to remain relevant and competitive in a post pandemic market.

There’s no doubt in my mind that modern retail solutions are going to play a key role in retailers’ survival over the next decade. Stores that still rely on their legacy system will struggle to deliver a seamless omnichannel shopping proposition quickly and efficiently. The new era will require new skills, flexible infrastructures, next gen technologies and importantly new platforms to enable global retailers to take charge of their digital destiny and become less reliant on 3rd parties if they want to.

I hope this report gives you valuable insight into some of the new business models, emerging technologies and tools that are driving a new way of working for retailers.

Julius Carrell

Head of Enterprise Sales, Enactor

I’m really excited to see the start of more long term thinking and strategic planning from retailers looking to remain relevant and competitive in a post pandemic market.

There’s no doubt in my mind that modern retail solutions are going to play a key role in retailers’ survival over the next decade. Stores that still rely on their legacy system will struggle to deliver a seamless omnichannel shopping proposition quickly and efficiently. The new era will require new skills, flexible infrastructures, next gen technologies and importantly new platforms to enable global retailers to take charge of their digital destiny and become less reliant on 3rd parties if they want to.

I hope this report gives you a valuable insight into some of the new business models, emerging technologies and tools that are driving a new way of working for retailers.