Case Study

Lindex, a global fashion leader with over 440 stores in 17 countries and an online presence in 34 countries, faced the challenge of modernising its retail operations to meet evolving customer expectations.

Impact

Enactor’s Unified Commerce platform provided a modern Mobile-only Android POS solution.

440+

stores

17+

countries

34+

web stores

Impact

Enactor’s Unified Commerce provided a modern Mobile-only Android POS solution.

440+

stores

17+

countries

34+

web stores

Since

1954

Industry

Fashion chain

Origin

Sweden

Region

Global

Revenue

$977M

Since
1954

Industry
Fashion chain

Origin
Sweden

Region
Global

Revenue
$ 977M

Challenge

  • Lindex’s legacy Windows-based POS systems were rigid, costly to maintain, and lacked the flexibility needed for a dynamic retail environment.
  • Lindex needed a mobile-first solution capable of streamlining processes while enabling fast, scalable expansion across key markets.

Solution

  • Enactor Mobile POS serves as both handheld units and fixed POS when docked, seamlessly integrating with peripherals like scanners and printers.
  • Cloud-based architecture eliminated the need for on-premise servers, reducing operational costs, and enabling rapid scalability.
  • The Enactor Toolkit empowered Lindex’s internal developers to create custom solutions, such as the integration of Swish, Sweden’s popular payment app.

Enactor is the perfect solution to help fulfill Lindex’s goals of achieving a new, agile way of working with our store systems. By training our internal IT teams to build and extend applications for themselves using the Enactor Toolkit, Estate Manager, and enabling them to own the user experience with the React UI, we will be in a much stronger position to respond to industry changes quickly, keeping us ahead of the curve at all times.

Annika Elfstrom

Lindex CIO

The Results

Successful implementation of UNIFIED COMMERCE in pilot store P104 Guia-Albufeira

Source: JYSK LinkedIn – 2024

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