3. A single POS for fiscalisation
For global retailers, changing operations from country to country across the brand fascia while catering to varying customer demands is a constant battle. Challenges include compliance with different mandatory fiscal laws and regulations and localisation, such as language.
“Global fiscalisation is a huge challenge for our business. Knowing that Enactor has teams on the ground to deal with local compliance gives us huge peace of mind”
While today’s customers need to interact with brands across many different channels, the need for a combination of fixed POS, mobile POS, SCO, and kiosks in-store has become essential. The user experience of these channels will determine the satisfaction, which will, in turn, affect sales.
User interface technology (UI) like React JS, delivers more dynamic and responsive UIs and improves the presence of the screens on different sized devices. This helps screens automatically scale their elements to match the screen size of these devices, enhancing the user experience.
5. Easy changes to Business ProcessorsWhat matters is not only that store systems have the necessary functionality, but they can also be easily managed, with the ability to be changed and deployed quickly. Traditional POS systems have massive, monolithic codebases that require a massive team of developers to make even the smallest changes. It is impossible to integrate or customise the way a specific business operates. With a next-generation store system, it’s critical that these changes can be implemented quickly, in order to keep up with the ever-changing landscape.
6. Device and OS agnostic
Genuine Next-Generation store systems are completely agnostic; the solution is uninvolved with the device and the operating system. This means that not only can the existing store hardware be used, but also a mix of devices and OSs in-store. An agnostic solution is unconcerned with the device, operating system, country, fascia, brand, or whether it is speciality retail, fashion, or hardware. Giving out of the box flexibility allows retailers to make decisions based on their business, not the vendors.