Customer Case Studies

mgdono
POS
OMS

Apparel, Luxury Cosmetics, Homeware

Magasin Du Nord

Magasin turns to Enactor to empower real omnichannel growth

Magasin unlocks next generation omnichannel solution to get true inventory flexibility and drive new customer journeys into mobile channels faster than ever before.

CR-copy
POS
SCO
Toolkit
Headless-POS

International Retail Conglomerate

Central Retail

2, 000+ stores move onto single unified commerce platform.

CRC future-proofs it’s grocery & fashion stores through Enactor, gaining independence & speed to develop new customer journeys whenever and wherever they want.

harrods-1
POS
Hospitality
Pay-Anywhere
SCO

World Famous Department Store

Harrods

Harrods delivers a VIP experience across all store touchpoints

Harrods use Enactor to drive the internationally renowned store experience across 350 Retail departments and 40 Restaurants in Knightsbridge as well as airport stores.

jysk-1
POS
Headless-POS
Toolkit

Furnishings & Homeware

JYSK

JYSK leverage Enactor to take Unified Commerce Global

JYSK needed a highly flexible architecture to deliver all of their sophisticated customer journeys as part of their ambitious Unified Commerce strategy, that could then rollout globally.

oreilly
POS
Toolkit

Car Autoparts

O’Reilly Autoparts

O’Reilly’s Developers change fast with Enactor Tools & Libraries

O’Reilly are a large, complex business that have many requirements that off the shelf products couldn’t support. So we gave them the perfect combination of Build v Buy to get them moving fast.

frasers-group-2
POS
OMS
Pay-Anywhere
SCO
Toolkit

Frasers Group

Frasers totally embrace Enactor Tech across all channels & brands

Frasers have evolving customer experiences across all the many brands and needed the Applications and Development Tools to deliver across all Touchpoints and stores.

new-look
POS
Pay-Anywhere
SCO
Toolkit
Headless-POS

Popular High Street Retailer

New Look

Drives more modern experience with Enactor On Demand

New Look embraces flexibility of Enactor’s omnichannel POS & Commerce Microservices to deploy mobile POS, mobile payment, store ordering & an improved click and collect service.

theworks
POS
OMS
Pay-Anywhere
SCO
Toolkit

Large Discount Retailer

The Works

The Works seeks omnichannel
value
beyond a basic POS

The Works looks to the future with Enactor to improve its omnichannel proposition beyond simple click & collect, taking advantage of mobile POS, self checkout, in-store ordering, store inventory management and self checkout.

[Read more about our case study]

ben-bed
POS
OMS

Beds & Bedding

Bensons for Beds

Bensons capture sales seamlessly in-store on iPads

Bensons needed a tool for boosting their in-store sales processes, order-capture and personalisation. All deployed on iPads, Enactor increased in-store sales in an evermore competitive market.

hotsper-1
POS
Hospitality
Pay-Anywhere

Stadium of the Future

Tottenham Hotspur

Spurs drive a world-leading digital fan experience

Spurs needed a single Platform for Digital Retail & Hospitality to deliver a best-in-class fan experience. It’s fast, seamless, cashless and used for all sporting and music events.

mountain_warehouse_logo
POS
Toolkit

Outdoors & Leisure

Mountain Warehouse

Mountain Warehouse get full control to go International

Mountain Warehouse needed a platform that could help them easily scale internationally with their highly successful business model and give them full control to develop alongside their other in-house-built systems.

dune
POS
Headless-POS
OMS

Homeware & Furnishings

Dunelm Mill

Dunelm innovate in store to deliver Omnichannel

Dunlem wanted to enable personalised Omnichannel and modernise their store engagement. Enactor delivered a flexible store solution with iPad order capture and Made2Measure ordering.

dune-london
POS
OMS
Pay-Anywhere

Premium Footwear

Dune Shoes

Dune supercharge the stores and unify with Web

Premium shoes brand Dune wanted a flexible platform to improve in-store selling and make all stock available across all channels and third-party marketplaces to reduce lost sales.

choco-hotel
POS
Pay-Anywhere
Promotions-&–Loyalty
Hospitality

Premium Brand

Hotel Chocolat

Hotel Chocolat go Omnichannel on Stores & Loyalty

Hotel Chocolat are a highly successful, premium brand that wanted to take the next step with their store technology and omnichannel loyalty in order to support their multi-channel ambitions.

river-island-1
POS
Pay-Anywhere
Toolkit

Menswear

River Island

River Island set themselves up for the future of their stores

River Island are able to reach customers in new ways in store. Enactor delivers across different devices and touchpoints, processes payments seamlessly and leverages their wider AWS tech-stack.

spec-1
POS

International Opticians and Glasses

Specsavers

Specsavers modernise with their Unified Commerce Strategy

Specsavers needed a modern Platform to help them unify Online and Store. Making the complex checkout process seamless and unifying all touchpoints into a single connected journey.

cus_lindex
POS
SCO
Toolkit

Department Store

Lindex

Levelling up store & omnichannel via tech independence

Lindex needed a powerful omnichannel product which is also a flexible open platform for them to extend themselves with speed. Delivering new digital and store experiences with our technology and tools in 10 countries and over 400 stores.

harvey-n
POS
Pay-Anywhere
Promotions-&–Loyalty

Department Store

Harvey Nichols

Harvey Nichols Deliver a Premium Department Store experience

As a premium brand HN needed a flexible platform that would help them deliver a luxury experience across many mobile devices and drive Omnichannel journeys and loyalty through APIs.

cus_royal
POS
Pay-Anywhere

Hospital Retailers

RVS

Store & mobile selling in a leading Hospital Retailer

RVS – one of the UK’s largest hospital Retailers – needed Enactor’s Next-Generation technology to support Hospital stores and trolley service with modern flexible solutions on tablets.

ferrero
POS
OMS
Pay-Anywhere
Hospitality

Confectionary Brands

Ferrero Group

Ferrero get speed through SaaS to sell Omnichannel with Enactor

Ferrero needed a modern SaaS-based Omnichannel solution for their UK Retail Fascia. Includes Next-Generation POS as well as providing Payments & Services for their digital channels.