The Works selects Enactor to transform beyond click and collect

The multi-channel, discount specialist retailer shifts to high gear with the Enactor omnichannel POS to accelerate its customer proposition.

The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery. It currently operates around 530 stores in the UK and Ireland. The business seeks to achieve a high-quality customer experience and to unlock a myriad of retail possibilities across every customer touchpoint.

The retailer initially approached Enactor to deploy Enactor on Demand POS and Payments. Moving forward, they want to take advantage of Enactor next-generation features including Mobile POS, self-checkout, in-store ordering and store inventory management, enabling them to better understand their customers.

The Enactor unified commerce platform will enable extended functionality in the future and the advantage of using the Enactor toolkit means The Works team can control more of their own digital destiny.

As a veteran in Microservices engineering and an accredited member of the MACH Alliance, Enactor gives its customers the opportunity to become technologically agile, respond quickly to business change requirements and most importantly place themselves ahead of competition.